At Doist, we specialize in productivity software. We create tools that simplify and organize the workday. It's a modest goal, but an important one. When software tames the chaos and streamlines the little things, it frees you to focus on the big things. Things that amaze. Things that inspire. Things that change the world.

We're a productive, virtual team that makes productivity tools. We are designers, engineers, and communicators united by a common goal, not a common location.

We understand the tools our customers need to succeed in today's workplace, because we need them, too. We build them, share them, and use them to power new ideas, new improvements, and new ways of working.

It's how we've accomplished amazing things, and it's how we help our customers do the same.

Doist's mission is to help people do more each day so they can make the most of their potential.

Doist Anywhere Europe
31 Mar, 2018
Permanent
Doist is a global, remote-first company and we believe that our way of working, independent of borders and time zones, is the future. We create tools like  Todoist  and  Twist  that empower people and teams to do more and stress less. As part of our support team, you will play a key role in helping our users achieve their most important goals. Being part of Doist means that you’ll become part of a culture that’s based on excelling in our craft while also maintaining a healthy work-life balance. You’ll join a multicultural support team that’s passionate about delivering excellent customer service and delighting our customers who contact us from around the world. Your role In this full-time, fast-paced and intellectually challenging role, you’ll be: Delivering outstanding multi-channel (Zendesk, social media, blog, app stores, etc.) customer support in English and Danish Reproducing product issues, reporting them to the appropriate engineering teams and monitoring their status Sharing user feedback with internal teams to identify customer needs and translate user insights into a better product experience REQUIREMENTS We’re looking for someone with: Native-level fluency, both written and spoken, in English and Danish (additional language skills is a plus) Good understanding of at least 2 of the following operating systems: macOS, Windows, Android, iOS Excellent writing skills with an articulate, conversational style Extremely proactive, organized and responsible, with the ability to work well independently and as part of a team Demonstrated passion for customer care Enthusiasm about working in an international, multi-cultural environment Willingness to work flexible hours and weekend shifts when required Ideal applicants are existing Todoist users who use the product regularly BENEFITS This is a remote position, so you’re free to work from wherever you please on whatever schedule works best for you. You’ll also have the option to work from our office in Porto, Portugal or rent a coworking space in the city where you live. We invite you to learn more about how we work on  Doist’s Ambition & Balance blog . We’re bootstrapped, profitable, and committed to building a sustainable company that will continue to grow for decades to come. That means we value work-life balance and invest in our employees’ long-term growth. We offer: Competitive compensation Generous paid vacation + national holidays Education stipends Flexible schedule and location And much more This is a remote position, so you’re free to work from wherever you please on whatever schedule works best for you. You’ll also have the option to work from our office in Porto, Portugal or rent a coworking space in the city where you live. We invite you to learn more about how we work on  Doist’s Ambition & Balance blog .
Doist Anywhere Europe
31 Mar, 2018
Permanent
Doist is a global, remote-first company and we believe that our way of working, independent of borders and time zones, is the future. We create tools like  Todoist  and  Twist  that empower people and teams to do more and stress less. As part of our support team, you will play a key role in helping our users achieve their most important goals. Being part of Doist means that you’ll become part of a culture that’s based on excelling in our craft while also maintaining a healthy work-life balance. You’ll join a multicultural support team that’s passionate about delivering excellent customer service and delighting our customers who contact us from around the world. Your role In this full-time, fast-paced and intellectually challenging role, you’ll be: Delivering outstanding multi-channel (Zendesk, social media, blog, app stores, etc.) customer support in English and Swedish Reproducing product issues, reporting them to the appropriate engineering teams and monitoring their status Sharing user feedback with internal teams to identify customer needs and translate user insights into a better product experience REQUIREMENTS We’re looking for someone with: Native-level fluency, both written and spoken, in English and Swedish (additional language skills is a plus) Good understanding of at least 2 of the following operating systems: macOS, Windows, Android, iOS Excellent writing skills with an articulate, conversational style Extremely proactive, organized and responsible, with the ability to work well independently and as part of a team Demonstrated passion for customer care Enthusiasm about working in an international, multi-cultural environment Willingness to work flexible hours and weekend shifts when required Ideal applicants are existing Todoist users who use the product regularly BENEFITS We’re bootstrapped, profitable, and committed to building a sustainable company that will continue to grow for decades to come. That means we value work-life balance and invest in our employees’ long-term growth. We offer: Competitive compensation Generous paid vacation + national holidays Education stipends Flexible schedule and location And much more This is a remote position, so you’re free to work from wherever you please on whatever schedule works best for you. You’ll also have the option to work from our office in Porto, Portugal or rent a coworking space in the city where you live. We invite you to learn more about how we work on  Doist’s Ambition & Balance blog .